Keep your own copies
We run backups. You should still have your own — not because we expect to lose your data, but because a product you can only leave with permission isn't really yours.
The export
In the app, Settings → Download everything builds a zip on your device, decrypting as it goes. The server never sees the plaintext, which also means we can't build it for you. It contains:
- Every document and file, as real files in real folders
- Notes, health records, expenses and the rest, as CSVs you can open in a spreadsheet
- Your account metadata: members, devices, billing history, activity log
What we'd actually do
Export once a quarter. Keep the zip somewhere you'd keep a passport. That's it.